Email:info@discountcopiers.co.uk
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| CODE | CONTENTS | CAUSES |
| C0030 | Fax
control PCB*1 system problem • Processing with the fax software was disabled due to a hardware or software problem. Fax control PCB*1 |
Defective
fax control PCB. |
| C0070 | Fax
control PCB*1 incompatibility detection problem • Fax software is not compatible with MMI software. |
Fax
software or main software is something of the other machine. |
| C0100 | Backup
memory read/write problem (main PCB flash) • Read and write data does not match. |
Defectivemain PCB. |
| C0110 | Backup
memory data problem (main PCB flash) • Data in the specified area of the backup memory does not match the specified values. |
Problem
with the backup memory data. Defective backup RAM. |
| C0130 | Backup
memory read/write problem (main PCB EEPROM) • Read and write data does not match. |
Defective EEPROM or main PCB. |
| C0140 | Backup
memory data problem (main PCB EEPROM) • Data in the specified area of the backup memory does not match the specified values. |
Problem
with the backup memory data. Defective EEPROM. |
| C0150 | Backup
memory read/write problem (engine PCB) • Read and write data does not match. |
Defective
engine PCB. |
| C0160 | Backup
memory data problem (engine PCB) • Data in the specified area of the backup memory does not match the specified values. |
Problem
with the backup memory data. Defective backup RAM. |
| C0170 | Accounting
count problem • When the power is turned on, the total count and the scan count are abnormal both on the main PCB and the engine PCB. |
Defective
main PCB or engine PCB. |
| C0180 | Machine
number mismatch • When the power is turned on, the machine number does not match between the main PCB and the engine PCB. |
Correct
EEPROM is not installed. Data damage of EEPROM. |
| C0210 | Communication
problem between the main PCB and engine PCB • When the power is turned on, the machine does not detect the low level of SBSY and the high level of SDIR for 10 s. |
Poor
contact in the connector terminals. Defective main PCB or engine PCB. |
| C0240 | Printer
board PCB communication problem • The printer board PCB does not respond 120 s after the power is turned on. |
Poor
contact in the connector terminals. Defective main PCB or printer board PCB. |
| C0250 | Scanner
network board*1 communication problem • The scanner network board does not respond. |
Poor
contact in the connector terminals. Defective main PCB or scanner network board. |
| C0280 | Fax
control PCB*1 communication problem • Communication between the fax control PCB and the main PCB of the machine cannot be performed normally. |
Poor
contact in the connector terminals. Defective main PCB or fax control PCB. |
| C0410 | DP*1
communication problem • Communication fails five times successively. |
DP
installed incorrectly. Defective engine PCB or DP driver PCB. |
| C0420 | First
paper feeder*2 communication |
Paper
feeder installed incorrectly. Defective engine PCB or drawer main PCB. |
| C0440 | Finisher*1
communication problem • Communication fails five times successively. |
Finisher
installed incorrectly. Defective engine PCB or finisher main PCB. |
| C0500 | Second
paper feeder*1 communication problem • Communication fails five times successively. |
Paper
feeder installed incorrectly. Defective engine PCB or drawer main PCB. |
| C0510 | Third
paper feeder*1 communication problem • Communication fails five times successively. |
Paper
feeder installed incorrectly. Defective engine PCB or drawer main PCB. |
| C0610 | Bitmap
(DIMM) problem • There is a problem with the data or address bus of the bitmap DRAM. |
Defective
main PCB. DIMM installed incorrectly. Defective DIMM. |
| C0630 | DMA
problem • DMA transmission of compressed, decompressed, rotated, relocated or blanked-out image data does not complete within the specified period of time. |
Defective
main PCB. |
| C0800 | Image
processing problem • JAM05 is detected twice. |
Defective
main PCB. |
| C0820 | Fax
control PCB*1 CG ROM checksum error • A checksum error occurred with the CG ROM data of the fax control PCB. |
Defective
fax control PCB. |
| C0830 | Flash
ROM program area checksum error • A checksum error occurred with the program of the fax control PCB. |
Defective
fax control PCB. |
| C0860 | Fax
control PCB*1 software switch checksum error • A checksum error occurred with the software switch value of the fax control PCB. |
Defective
fax software. Defective fax control PCB. |
| C0870 | Fax
control PCB*1 to main PCB highcapacity data transfer problem • High-capacity data transfer between the fax control PCB and the main PCB of the machine was not normally performed even if the data transfer was retried the specified times. |
Poor
contact in the connector terminals. Defective main PCB or fax control PCB. |
| C0880 | Fax
control PCB*1 program archive problem • When power is turned on, the compressed program in the Flash ROM on the fax control PCB was not successfully decompressed. |
Defective
fax control PCB. |
| C0890 | Fax
control PCB*1 CG font archive problem • When power is turned on, the compressed CG font in the Flash ROM on the fax control PCB was not successfully decompressed. |
Defective
fax control PCB. |
| C0900 | Fax
software incompatibility detection problem • Version of fax software is not compatible with that of main software. |
Fax
software version or main software is earlier. |
| C0920 | Fax
file system error • The backup data is not retained for file system abnormality of flash memory of the fax control PCB. |
Defective
fax control PCB. |
| C2000 | Drive
motor problem • LOCK ALM signal remains high for 1 s, 1 s after the drive motor has turned on. |
Poor
contact in Defective drive |
| C3100 | Scanner
carriage problem • The home position is not correct when the power is turned on or copying the document placed on the contact glass. |
Poor
contact of the connector terminals. Defective scanner home position switch. Defective engine PCB. Defective scanner motor. |
| C3200 | Exposure
lamp problem • Non-lighting of the exposure lamp is detected at the beginning of copying. |
Poor
contact of the connector terminals. Defective exposure lamp or inverter PCB. Defective engine PCB. Incorrect shading position. |
| C3300 | Optical
system (AGC) problem • After AGC, correct input is not obtained at CCD. |
Insufficient
exposure lamp luminosity. Defective engine PCB. Incorrect shading position. Defective CCD PCB. |
| C4000 | Polygon
motor synchronization problem • The polygon motor does not reach the stable speed within 15 s of the START signal turning on. |
Poor
contact in the polygon motor connector terminals. Defective polygon motor. Defective engine PCB. |
| C4010 | Polygon
motor steady-state problem • The polygon motor rotation is not stable for 5 s after the polygon motor rotation has been stabilized. |
Poor
contact in the polygon motor connector terminals. Defective polygon motor. Defective engine PCB. |
| C4200 | BD
steady-state problem • The MIP detects a BD error for 600 ms after the polygon motor rotation has been stabilized. |
Defective
laser diode. Defective polygon motor. Defective main PCB. Defective engine PCB. |
| C6000 | Broken
fixing heater wire • In fixing warm-up, the time to reach 50°C/122 °F exceeds 13.5 s, the time to reach 100°C/212 °F exceeds 10 s, the time to reach the primary stabilization exceeds 10 s or the time to reach the secondary stabilization exceeds 24 s. |
Poor
contact in the thermistor connector terminals. Fixing thermistor installed incorrectly. Fixing thermostat triggered. |
| C6000 | Broken
fixing heater wire • In fixing warm-up, the time to reach 50°C/122 °F exceeds 13.5 s, the time to reach 100°C/212 °F exceeds 10 s, the time to reach the primary stabilization exceeds 10 s or the time to reach the secondary stabilization exceeds 24 s. |
Fixing
heater M or S installed incorrectly. Broken fixing heater M or S wire. |
| C6020 | Abnormally
high fixing unit thermistor temperature • The fixing temperature exceeds 230°C/446 °F for 40 ms. |
Shorted
thermistor. Broken heater control circuit on the power supply PCB. |
| C6050 | Abnormally
low fixing unit thermistor temperature • The fixing temperature remains below 90°C/194°F for 1 s. |
the
thermistor connector terminals. Broken fixing thermistor wire. Fixing thermistor installed incorrectly. Fixing thermostat triggered. Fixing heater M or S installed incorrectly. Broken fixing heater M or S wire. |
| C6400 | Zero-crossing
signal problem • The engine PCB does not detect the zero-crossing signal for the time specified below. At power-on: 3 s Others: 5 s |
Poor
contact in the connector terminals. Defective power supply PCB. Defective engine PCB. |
| C7800 | Broken
external temperature thermistor • The input voltage is 0.5 V or less. |
Poor
contact in the humidity sensor connector terminals. Defective humidity sensor. |
| C7810 | Short-circuited
external temperature thermistor • The input voltage is 4.5 V or more. |
Poor
contact in the humidity sensor connector terminals. Defective humidity sensor. |
| C8170 | Finisher*1
front side registration motor problem • If the front side registration home position sensor is on in initialization, the sensor does not turn off within 570 ms of starting initialization. • If the front side registration home position sensor is off in initialization, the sensor does not turn on within 3180 ms of starting initialization. |
The
front side registration motor connector makes poor contact. The front side registration motor malfunctions. The front side registration home position sensor connector makes poor contact. The front side registration home position sensor malfunctions. Defective finisher main PCB. |
| C8180 | Finisher*1
rear side registration motor problem • If the rear side registration home position sensor is on in initialization, the sensor does not turn off within 570 ms of starting initialization. • If the rear side registration home position sensor is off in initialization, the sensor does not turn on within 2880 ms of starting initialization. |
The
rear side registration motor connector makes poor contact. The rear side registration motor malfunctions. The rear side registration home position sensor connector makes poor contact. The rear side registration home position sensor malfunctions. Defective finisher main PCB. |
| C8170 | Finisher*1
trailing edge registration motor problem • If the trailing edge registration home position sensor is on in initialization, the sensor does not turn off within 570 ms of starting initialization. • If the trailing edge registration home position sensor is off in initialization, the sensor does not turn on within 4550 ms of starting initialization. |
The
trailing edge registration motor connector makes poor contact. The trailing edge registration motor malfunctions. The trailing edge registration home position sensor connector makes poor contact. The trailing edge registration home position sensor malfunctions. Defective finisher main PCB. |
| C8180 | Finisher*1
front stapler problem • The front stapler home position sensor does not change state from nondetection to detection within 200 ms of the start of front stapler motor counterclockwise (forward) rotation. • During initialization, the front stapler home position sensor does not change state from non-detection to detection within 600 ms of the start of front stapler motor clockwise (reverse) rotation. |
The
front stapler connector makes poor contact. The front stapler malfunctions. a) The front stapler is blocked with a staple. b) The front stapler is broken. Defective finisher main PCB. |
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